Privacy Policy

Privacy Policy

Last updated: September 8, 2026

Overview

This policy explains what information Nova Lights collects through novalightsva.com and our text messaging program, how we use it, and who we share it with. Nova Lights is located in Bristow, VA 20136.

Information We Collect

When you request an estimate, book service, or contact us, we may collect:

Your name, email address, phone number, and property address
Details about the service you're requesting (type of lighting, property size, timeline)
Messages you send us by form, text, or email

When you browse the site, we also collect standard analytics information (pages visited, general location, device type) through Google Analytics.

How We Use Your Information

We use the information above to:

Prepare and send estimates
Schedule, confirm, and complete your service
Send appointment reminders, install-day updates, and service follow-ups
Let you know about seasonal offers, promotions, or re-booking opportunities
Improve our website and service based on how it's used
Text Messaging Privacy

If you provide your mobile number to Nova Lights, you may receive text messages about your service, appointment reminders, and occasional promotions, as described in our Terms of Service.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All information collected as part of the SMS program, including your consent to receive texts (opt-in data), is excluded from any sharing described elsewhere in this policy. This information is not shared with any third party for any purpose, except as required to deliver the text messages themselves (for example, through our texting platform, Jobber) or as required by law.

You can opt out of texts at any time by replying STOP to any message. Opting out of texts does not affect your ability to receive estimates, schedule service, or reach us by phone or email.

How We Share Information (Outside of Text Messaging)

We work with a small number of service providers to run our business, and we share information with them only as needed to do that:

Jobber, for scheduling, estimates, and client communication
Mailchimp, for email marketing to clients who've opted in
QuickBooks, for invoicing and contact records
Google Analytics, for website traffic and performance

We do not sell your information, and we do not share it with third parties for their own marketing or promotional purposes.

Cookies and Analytics

Our website uses Google Analytics to understand how visitors use the site. This may involve cookies or similar technologies that collect general, non-identifying information about your visit. You can control cookies through your browser settings.

Data Security

We take reasonable steps to protect the information you share with us. No method of transmission or storage is completely secure, so we can't guarantee absolute security.

Your Choices

You can:

Opt out of text messages at any time by replying STOP
Unsubscribe from marketing emails using the link in any email
Contact us directly to ask what information we have on file or to request it be deleted
Children's Privacy

This site and our services are intended for adults. We do not knowingly collect information from children under 13.

Changes to This Policy

We may update this policy from time to time. The "Last updated" date above reflects the most recent version. If we make material changes to how we handle text messaging data, we'll update this page and, where appropriate, notify current subscribers.

Contact Us

Nova Lights in Bristow, VA 20136
 703-232-3056
info@novalightsva.com

Last updated SEPTEMBER 2026